WhatsApp CRM
The WhatsApp CRM where no customer slips through
Every message in one inbox shared by the team, every customer with their record, and no prospect left without a follow-up.
Some of the businesses that trust us
In short
AI Fusion Partner's WhatsApp CRM brings your WhatsApp numbers, Instagram, TikTok and website forms into one inbox, with the customer's record next to every conversation. Every enquiry becomes a lead tracked through to the sale. An AI agent answers on WhatsApp and writes straight into the CRM, and your team takes over whenever it wants.
Updated on
What you stop chasing
- Conversations are scattered across several phones, and nobody knows who replied to whom.
- A prospect writes once, is never followed up, and books somewhere else.
- A customer's history lives on one employee's phone, and leaves with them.
Watch the agent answer your customer
Hi, I'd like to move my class tomorrow at 9. Any space left on Saturday morning?
Meanwhile, in your software
Sound like your business?
Describe it to the agent. It tells you what we would build and books the call if there is a real case.
What your software does for you
One inbox for every channel
Several WhatsApp numbers, Instagram, TikTok and website forms in one place, shared by the whole team.
The customer record in the conversation
Bookings, purchases, payments and notes sit next to the thread: you reply knowing who you are talking to.
Leads and follow-ups
Every enquiry is sorted and tracked in a pipeline, with follow-ups and appointments synced with Google Calendar.
An AI agent that writes into the CRM
On WhatsApp, it answers, qualifies, books, and files the complete request on the customer's record.
Your team stays in control
Once someone replies in a thread, the agent goes quiet. On Instagram and TikTok, your team replies.
Alerts and translation
The team is notified of important requests, and every message can be translated into the reader's language.
The agents working for you
Already live at a client
Pilates studio and Recovery Club, Bali
MOJO
Messages came in on WhatsApp, Instagram and TikTok at all hours. They now land in one inbox, in the same back-office as the studio's bookings, and a WhatsApp agent answers at night and picks up threads left unanswered.
From the call to your first module live
- 1
A 30-minute call
Free, on video. We look at where your messages come from and what gets lost on the way.
- 2
A diagnostic
We set the channels to bring together, your pipeline stages and what the agent may do alone.
- 3
The single inbox goes live
Your channels connected, your contacts brought over, your team trained, live within a few weeks.
- 4
The CRM grows with you
Bookings, invoicing, payment: we add the next modules month by month and stay responsible for them.
Rather talk it through with a person?
Pick a 30-minute video call with the team. You leave knowing what is worth building.
Your questions, answered
What is a WhatsApp CRM?
A customer management tool built around WhatsApp: the whole team's conversations land in one place, every contact has a record, and every enquiry is tracked through to the sale. Ours also brings in Instagram, TikTok and website forms, and can grow into the management software for the whole business.
Is WhatsApp marketing legal?
WhatsApp requires customers to have agreed to receive your messages, and forbids unsolicited bulk messaging; your country's data protection rules apply too. We don't do bulk sending: the agent answers people who write in, applies sending caps that protect your number, and stops when a customer asks.
How is it different from the WhatsApp Business app?
The WhatsApp Business app suits one person on one phone. Once several people reply, or conversations need to feed bookings, invoicing and sales tracking, you need a CRM connected to WhatsApp.
How much does a custom WhatsApp CRM cost?
The price depends on what needs to be built: the number of channels and numbers, what the agent is allowed to do, the tools it must connect to, bringing over your contacts and the volume of conversations. We set it after the diagnostic. The 30-minute call is free, with no commitment.
Can we keep our current numbers?
During the diagnostic we look together at how to connect each of your numbers and what it changes for your team. Nothing is switched over without your agreement.
See what a single inbox would change for your team.
In 30 minutes, we look at where your messages come from and tell you what would change for you, and what wouldn't.