Custom CRM
A custom CRM where no customer slips through
No more forgotten leads or invoices left hanging: every enquiry, booking and reminder moves forward in one tool, the way you work.
Some of the businesses that trust us
In short
AI Fusion Partner builds a custom CRM for SMEs that runs as the business software for the whole company: customers, sales, bookings, point of sale, invoicing and your team. It is assembled from modules already running at our clients, then fitted to the way you work. AI agents work inside it, on WhatsApp and in the back-office.
Updated on
What you stop chasing
- Customers sit in a spreadsheet, bookings in a notebook, invoices in a third tool.
- Off-the-shelf software makes your team work its way, not yours.
- Nobody can see at a glance who owes money, who is coming tomorrow and what is stuck.
Watch the agent answer your customer
Hi, we're looking for a villa for a 12-person company retreat in early March. Is that possible?
Meanwhile, in your software
Sound like your business?
Describe it to the agent. It tells you what we would build and books the call if there is a real case.
What your software does for you
Customers and conversations in one place
WhatsApp, Instagram, TikTok and website forms land in one inbox, with the customer's card next to the message.
Sales and pipeline
Every enquiry becomes a lead tracked through to the sale, with follow-ups and appointments synced with Google Calendar.
Bookings, scheduling and front desk
Online booking, groups, passes and credits, schedules per staff member, check-in at the desk or on an iPad kiosk.
Invoicing and reminders
Recurring invoices, staged payment reminders, and payment proofs read and matched to the right invoice.
Point of sale, stock and online payment
Barcode or service point of sale, stock tracked by movements, payment links by card or QRIS.
Team and insight
Roles and permissions per person, tasks, a morning brief, a monthly report, and your data queryable from ChatGPT.
The agents working for you
Already live at a client
Villa management, Bali
Apex Property
Enquiries came in on WhatsApp at all hours, villas, owners and contracts lived in tools that didn't talk to each other, and rent was invoiced by hand. We delivered a single back-office for conversations, villas, owners, contracts, scheduling and invoicing with automatic reminders.
From the call to your first module live
- 1
A 30-minute call
Free, on video. You show us how you work today, we tell you what we see.
- 2
A diagnostic
We list the useful modules, in the order that saves you the most, and what isn't worth building.
- 3
A first module in production
Connected to your existing tools with your data brought over, live within a few weeks.
- 4
The software grows with you
We add the next modules month by month, monitor the system and stay responsible for it.
Rather talk it through with a person?
Pick a 30-minute video call with the team. You leave knowing what is worth building.
Your questions, answered
What is a custom CRM?
It is business software built around the way you work, not the other way round. It brings your customers, sales, bookings and invoicing into one tool, with only the screens your team actually needs.
Why not use off-the-shelf software?
Off-the-shelf software works when your business fits its boxes. When it takes three tools and a spreadsheet to run your day, custom software replaces them and connects everything, including the AI agents that answer your customers.
Do you build everything from scratch?
No. Your software is assembled from modules already running at our clients, then adapted. We start with one module, connected to your existing tools, and add the rest over the following months.
Are my data and my team protected?
Each person has their own roles and permissions, login can use two-factor authentication, and sensitive actions are logged. Backups are encrypted and stored off-site.
How much does a custom CRM cost?
The price depends on what needs to be built: the number of modules, the tools it must connect to, bringing over your existing data, the number of languages and the volume of conversations the agents handle. We set it after the diagnostic rather than quoting blind. The 30-minute call is free, with no commitment.
Can I build my own CRM with AI?
For a first tracking sheet, yes, and it is often a good start. A CRM that runs the business needs more: permissions per person, backups, reminders that go out on time, agents connected to WhatsApp with safeguards, and someone who monitors it and keeps it evolving. That is the part we take on.
Find out which modules would save your team time.
In 30 minutes, you show us how you work and we tell you which modules would make sense for you, and which wouldn't.