Stop guests from disappearing
into the Tuesday Tumble.
A multilingual concierge that answers your inbox in 60 seconds, books direct around the 15% marketplace tax, and walks every guest back home for four weeks after they leave. Tuned to your retreat's voice, never to ours.
Free. We send the report. You decide.No deck. No call. No follow-up sequence.
Be one of the first three
Three hand-picked wellness operators. Half-price setup. Rate locked for year one. You shape every wellness feature we ship from here on.
The math,
said out loud.
Six pains we hear, almost verbatim, in every discovery call with a Bali retreat, IV bar or longevity clinic. Tell us if any of them sound familiar.
The inbox abyss.
200+ messages a day across WhatsApp, Instagram and email. Booking abandonment hits 65%. Roughly $22K a month of inquiry revenue walks out before you wake up.
The Tuesday Tumble.
Guests who cried during forest meditation ghost you by Tuesday. 80% never rebook. $76K a year in repeat revenue you already earned once.
Marketplace commission slavery.
Retreat Guru and BookRetreats take 14-15% of every booking. On a ten-person retreat at $5K a head, that's $7,500 per retreat paid to a portal that owns the relationship, not you.
Dietary chaos at 3 a.m.
Vegan-halal-kosher-low-FODMAP combos triggering kitchen meltdowns. One mis-fired "halal" plate with trace alcohol equals a refund, a 1-star Google review, and a story the chef won't let you forget.
Add-ons left on the table.
40% of retreat revenue lives in the upsell window: IV drips, breathwork, longevity panels, late checkouts. Nobody has time to match a guest's goal to the right package. $18-36K of margin per retreat, unsold.
Vodka slotting, kimchi overrides.
Russian guests demand triple beds at 11 p.m. Korean guests want the kimchi unfermented. Your system handles single and double. Friday becomes a reassignment marathon and your staff burns 11 overtime hours a week.
Built around the way guests actually behave.
One concierge sits on every channel a guest might find you. It handles the boring 95% so your team stays warm and human for the 5% that matters: arrival, complaints, VIPs.
Every inquiry, answered in under a minute, in their language.
A multilingual concierge sits on WhatsApp, Instagram and email. Whatever channel the guest came in on. Sends practitioner profiles, itineraries, dietary FAQs and dates in EN, ID, RU, JP, KO. Books the deposit direct, no marketplace skim. That's roughly $22K a month of inquiry revenue currently walking out before you wake up.
- 1Under 60 seconds first reply, 24/7, in the guest's language
- 1Direct deposit links, no 14-15% portal cut
- 1Drafts itinerary and add-on quotes in your voice
A four-week aftercare ritual that brings them back.
Day 2 reflection prompt. Week 1 lifestyle nudge. Week 2 micro-commitment. Week 4 rebook moment. In the voice of the practitioner they bonded with, not a marketing alias. Industry data shows 10-15% unmanaged rebook. Operators running this rhythm reach around 32%. That's around $76K a year per location, from cohorts you already earned once.
- 2Industry target: ~32% post-retreat rebook vs. 10-15% unmanaged
- 2Voiced by the practitioner they connected with
- 2Auto-segments superfans, casuals and one-and-dones
"Your goal is longevity, pair this IV drip with the breathwork session."
Pre-arrival, the concierge reads each guest's stated goal. It surfaces the two or three add-ons that actually serve it. No menu spam. No upsell pressure. The 40% of retreat revenue typically left on the table is worth $18-36K per retreat. Matching what a guest already wants to what you already offer.
- 3Goal-matched add-on recommendations, not menu spam
- 3$18-36K typical retreat add-on window, industry data
- 3Practitioner briefs flag the add-ons each cohort actually wants
Consultations, before-and-after,
reviews, recall. Also handled.
Your practitioners still do the treatments. The AI makes sure the right person sees the right case, with the right photos, before they walk in.
Pre-treatment consultations that actually convert.
Wellness clients want to talk to a human before paying. The AI runs the discovery, pre-qualifies the case, sends the consultation prep document and books the call. Your practitioner walks in already knowing the goal, the budget and the previous treatments.
Same price quoted the same way every time.
We load your service menu, your packages, your seasonal offers and your loyalty pricing into one place. The AI quotes the same numbers in every language, with the right photos and the right prep instructions. No more three different prices floating around Instagram DMs.
The right photos, sent to the right person.
The AI knows which before-and-after shots match which treatment, which skin tone, which age range. It sends the matching cases without anyone digging through Drive folders. Photos stay watermarked and consented. Your team stops being a manual image search engine.
Review requests at the moment the client is happiest.
The one-month aftercare check-in doubles as the review ask. Happy clients are routed to Google or Tripadvisor; unhappy ones are flagged to your practitioner with the full chat history. Five-star reviews go up without anyone manually chasing them.
Your practitioners, your front desk, your nurses stay yours. We just stop the chaos around them.
The platform, retuned for wellness.
AFP's multilingual concierge core was built in Bali. The same core drops into your retreat. Vocabulary retuned. The Tuesday Tumble killer and add-on engine layered on top. Three founding-partner operators picked this quarter to build with first.
Hand-picked.
One AI core, retuned for retreats, IV bars and longevity clinics.
The multilingual concierge, the calendar hold, the deposit links and the post-visit cadence have shipped in adjacent verticals. The wellness build retunes the vocabulary, swaps the prompts and layers in the Tuesday Tumble cadence plus the add-on engine that matter to a retreat or IV bar. Three founding operators get the founders on every call, half-price setup, and rate locked for year one.
- ✓Multilingual inquiry engine on WhatsApp, Instagram and TikTok DMs, all unified into one guest thread.
- ✓Guest-to-treatment pipeline from first message to deposit paid to calendar slot held.
- ✓Safe by design. The AI never prescribes a treatment or promises a result. Anything clinical goes to a practitioner with the chat attached.
- ✓Aftercare engine: automated 24-hour, one-week and one-month nudges in the guest's language, in your retreat's voice.
- ✓Friday owner report: retreats delivered, revenue, channel breakdown, plus what to expect next week.
Three founding-partner wellness operators get half-price setup and the rate locked for year one. Yours could be one.
Marketing & recall on autopilot.
Treatment sessions need a steady flow of inbound. Inbound needs content and recall, week after week, in the languages your wellness clients actually speak. We hand most of that engine to the AI so your team can focus on the clients in front of them.
Instagram & TikTok content engine
From the photos and short clips your team already takes, the AI puts out around 30 posts a month. Captions in your clinic's voice, hashtags tuned for Bali wellness tourism, scheduled across Instagram, TikTok and Facebook. You stop paying an agency to do this for you.
- Captions in EN, ID, RU, JP, KO
- Practitioner intros, before-and-after, treatment FAQs
- Auto-post, or a queue you approve in two minutes
Reels & short-form video
Dump raw phone footage from the clinic into a folder. The AI cuts it into vertical reels with hooks, subtitles and music ready to publish. This is the format pulling most of the inbound on Bali wellness right now, especially from the Russian and Australian markets.
- Built from raw clips, phone or studio
- Subtitles burned in automatically per language
- Intros and end-cards in your clinic's style
DMs & comments on every platform
Instagram and TikTok DMs land in the same AI front desk that runs your WhatsApp. One trained agent, every inbox. Comments get a personal reply inside a few minutes. Real leads get pushed straight to your client success team.
- IG, TikTok, FB and WhatsApp on one brain
- Comments answered in the right tone for the mood
- Real wellness leads escalated to the front desk
Google reviews & review-recovery drafts
Every new review on Google, Facebook or Tripadvisor lands with a draft reply ready in your tone of voice and the right language. Your practitioner approves it in one click. The angry ones get answered fast, with a recovery offer ready to send.
- Written in your voice, not a template
- Sensitive ones flagged for a practitioner first
- Recovery offers ready to send for one-star reviews
Recall & rebook engine
Past clients, anniversaries of their last treatment, recommended next-step packages. The AI segments them and sequences the WhatsApp messages for you. The campaigns pull from the same database that runs your front desk, so repeat clients book again without anyone manually chasing them.
- Segmented by treatment and last visit
- Triggers itself on the right cadence
- Tells you exactly how many sessions it brought back
Pricing & package intelligence
The AI watches your booking patterns, your local comp set, your own occupancy and which treatments are converting. Once a week it surfaces specific suggestions: a package to test, a price to lift, a slow slot to fill with a promo. You still hit Apply yourself. You just stop guessing.
- Inputs from your booking and comp data
- Recommendations per treatment, per week
- Apply with one click straight to your price list
Same brain on every channel, so your clinic stays top of mind without anyone scheduling a single post.
Honest numbers, not "let's get on a call to discuss".
These ranges cover most Bali wellness operators we talk to. Final number depends on integrations, languages and team size. Walk into the audit already knowing roughly what you'd pay.
We're onboarding a limited number of founding partners this quarter. Founding slots get reduced setup. Once the slots are filled, pricing returns to standard.
Single module
+ $300–400 / month
Pick one of the three pillars to start, usually the AI front desk across WhatsApp and Instagram. We scope and ship in 3 to 4 weeks, then keep tuning it month after month.
Clinic partnership
+ $500–700 / month
The full three-pillar stack live in your clinic: AI front desk across all channels, booking and nurture automation, aftercare engine, practitioner briefs and owner reports. Embedded monthly.
Founding partner
rate locked 12 months
Be one of the first three wellness operators in Bali to run AFP. Half-price setup, founding-partner monthly rate locked for year one, and a direct line to Sami on the engineering. Three slots, closes June 30.
All prices in USD, before tax. Setup billed in two tranches (50% / 50%). Monthly cancellable with 30 days' notice.
Questions we get every week.
How long until we go live?
Three to four weeks for a single module from kick-off to first DM answered in production. Six to eight weeks for the full three-pillar build with calendar, deposit links, nurture sequences, aftercare and the owner report wired in.
Will the AI give medical or treatment advice to clients?
No. The AI handles inquiry, pricing, scheduling, nurture and admin. Anything clinical, including symptom questions, treatment plans and post-treatment issues, gets flagged for a practitioner with the full chat history attached. The AI never promises a treatment outcome.
Does it work with my existing booking system?
Google Calendar, Cal.com, Fresha, Vagaro, Mindbody, Booksy and most standard scheduling tools are already wired in. If yours is missing, we add it during scoping. Custom systems are scoped case by case.
Is client data safe? What about Indonesian privacy rules?
Your WhatsApp number, your conversation history, your database. Everything sits in accounts you own. We follow Indonesian and EU privacy rules, never share data with third parties, and the AI never stores sensitive treatment information in plain text. We brief your team on the right boundaries during onboarding.
What languages does it speak?
Indonesian, English, Russian, Japanese, Korean out of the box. French, Mandarin, German on request. Each client gets answered in the language they wrote in, with practitioner names and treatment terms localised correctly.
Do you have a live wellness operator case study?
Not yet. That's exactly why founding-partner pricing exists. The multilingual concierge core, the deposit pipeline and the aftercare cadence have shipped in adjacent verticals and run in production today. The wellness build retunes the vocabulary and layers on the Tuesday Tumble killer and the add-on engine. We're picking three founding-partner operators this quarter at half-price setup, rate locked for year one.
What if my staff don't speak English?
The dashboard runs in English. Silmi handles training and ongoing support in Bahasa Indonesia for your team directly, in person at your clinic if you're in Canggu, Seminyak or Ubud.
The two people you'll actually be working with.
We're not selling you software. We sit inside your clinic every month, tuning the AI as your practitioners, treatments and client mix keep changing. The first build ships in weeks; the partnership is what makes the rest worth doing.
Sami Ouaguenouni
Founder · AI Strategy & Engineering
Belgian, based in Bali. Runs every engagement himself, from the first discovery call through scoping and the build. 10+ businesses launched across four continents. Speaks French and English, working on his Indonesian.
Silmi Alifia Nabila
Founder AFP Indonesia · Client Success
Also based in Bali. She's the person you'll be messaging week to week for onboarding, training and anything that needs a human on the ground. Bahasa Indonesia and English, with hands-on time at your clinic.
Embedded, not contracted.
We don't drop code and disappear. We're inside your front desk every month, tuning prompts, fixing what drifts and shipping the next iteration before you have to ask.
Built in Bali.
Same time zone as you. Same internet outages too. We know which booking tools actually work here, what Russian clients ask, and how an Australian inquiry differs from a Korean one.
Wellness is a deliberate vertical for us.
WhatsApp, Instagram, email, Google Calendar, retreat itineraries, deposit links in five currencies, four-week aftercare cadences, dietary intake without the 3 a.m. kitchen panic. We've wired all of it for the Bali wellness market on a platform already serving multilingual clients.
Founder-led, no middlemen.
Sami runs every engagement himself. There's no account manager between you and the person actually building it. No ticket queue either.
Let us shadow your inbox.
Give us read-only access to your WhatsApp and Instagram. We sit with the real traffic, count what's bleeding revenue and where, then hand you a written report.
Free. We send the report. You decide.No deck. No call. No follow-up sequence.
3 founding-partner slots · closes June 30 · half-price setup, 12-month rate locked.