Your DMs are a graveyard.
We bring them back.
An AI partner for aesthetic clinics. Turns Instagram tire-kickers into deposit-paying clients in three touches. Nudges your Botox base back at the 5.2-month mark. Runs the aftercare check-ins your team never has time for. Five languages. Three channels. The doctor stays the gatekeeper. Free. We send the written report. You decide. No deck, no call, no follow-up sequence.
Founding partner programme
Three founding aesthetic clinics in Bali, hand-picked, 50% off setup and rate locked for 12 months. Your case study becomes the one we show next.
Six leaks bleeding revenue
out of your clinic right now.
Six things we hear in every discovery call with a Bali aesthetic clinic owner. Tell us if any of them sound familiar.
Your DMs are a graveyard.
"Can u show before/afters?" lands fifty times a day. Your receptionist forwards the same gallery over and over. Real consults wait. Hot leads cool. Conversion sits at 12 percent. Roughly $1,850 a month of admin time, zero bookings (industry benchmark).
Ghosted after consultation. $8K walks out a month.
You spent an hour on a veneer plan. Client said "let me think." Two days later, silence. The 72-hour follow-up window closes and 68 percent of high-ticket leads never come back. Nobody on the team has time to chase them properly.
Botox lasts 5.2 months. Nobody reminds them.
Repeat clients are five times cheaper to keep than new ones. Yet 79 percent of clinics miss the rebook window. Result: 41 percent churn between sessions, $52,000 a year lost per chair on Botox alone. Retention sits at 22 percent. Best-in-class clinics hit 68.
One missed aftercare text. One 1-star review.
The 24-hour check-in catches the swelling before it becomes a complication. 63 percent of clinics skip it because nobody has the bandwidth. Every 1-star review deters about 30 future clients. The math is brutal and it compounds every week.
Russian and Korean clients leave in 60 seconds.
Industry benchmark: 31 percent of foreign bookings, 47 percent of foreign churn. Nobody on the team replies in their language. The clinic down the road that does is taking your tourists. That tourist revenue walks past your door every month.
Compliance lives in your head, not in your CRM.
Indonesian photo consent rules (POJK), Singapore aesthetic ad rules (HSA), TikTok's "no dramatic transformations" ban. Every post is a 2-hour edit before it goes out. Most days it just doesn't, and the algorithm buries you for not posting.
Three pillars. One source of truth. The doctor stays the gatekeeper.
DM-to-deposit nurture, recall window engine, aftercare and review protection. All three running on one source of truth. Your doctor reviews anything clinical before it sends.
We answer your DMs. You get consults on the calendar.
Every "can u show before/afters?" gets the matching gallery in eight seconds, not 45 minutes. A 5-touch nurture runs over 72 hours: social proof, the right doctor profile, a deposit link in the client's currency. Real consults get booked, not chased. The doctor stays the gatekeeper. Anything clinical is reviewed before it sends.
- 1Matching before-and-after gallery served in 8 seconds
- 15-touch follow-up over 72 hours with deposit link
- 15 languages including ID, EN, RU, JP, KO out of the box
We rebook your Botox base. You get repeat revenue back.
The system reads each client's treatment, dosage and history. It picks the right rebook date. It sends a multilingual nudge with a 10% loyalty offer. Botox at 5.2 months. Fillers at 9. Veneer touch-ups at 12. Repeat clients cost 5x less than new ones.
- 2Per-client rebook date picked from treatment + dosage history
- 2Multilingual nudge in WhatsApp, IG and SMS
- 2Loyalty offer attached, no double-discounting
We text every client at 24h. You get fewer 1-star reviews.
Procedure-specific text 24 hours post-treatment, in the client's language. Photo upload flags the practitioner if something looks off. Complications caught before they hit Google. The review ask lands at the right moment. Happy clients routed to Google, unhappy ones flagged with the full chat history attached.
- 3Aftercare check at 24h, 1 week, 1 month, by procedure
- 3Photo upload + complication flag to your practitioner
- 3Review ask routed by sentiment, not by template
Consultations, deposits, before-and-after,
reviews, compliance. Also handled.
Your doctor still does the treatments. The AI makes sure the right person sees the right case, with the right photos, with consent already signed, before they walk in.
Pre-consult intake that actually qualifies.
Before the consult, the AI runs the discovery: treatment area, prior procedures, budget range, photo references. Your doctor walks in with a one-page brief, not a blank slate. Tire-kickers self-select out. Real high-ticket cases land on the calendar pre-qualified.
Same price quoted the same way every time.
Your treatment menu, your packages, your seasonal offers and your loyalty pricing live in one place. The AI quotes the same numbers in every language, with the right photos and the right prep. No more three different filler prices floating around Instagram DMs.
The right photos, sent to the right person.
The AI knows which before-and-after shots match which treatment, which skin tone, which age range. It pulls consented, watermarked cases without anyone digging through Drive folders. Photo consent captured before any image is shared, aligned with Indonesian POJK and Singapore HSA rules.
Deposits collected without the awkward chase.
Post-consult, the system sends a one-tap payment link in the client's currency: "Reserve your slot, $200 deposit deducted from your treatment." Industry benchmark: clinics with one-tap deposit links collect from around 88% of consults vs. 48% chasing manually.
Review requests at the moment the client is happiest.
The one-month aftercare check-in doubles as the review ask. Happy clients are routed to Google or Tripadvisor; unhappy ones get flagged to your practitioner with the full chat history. Five-star reviews go up without anyone manually chasing them.
Audit log baked in (Indonesia POJK, Singapore HSA).
Every before-and-after share is gated by a digital consent capture. Every clinical reply is reviewed by your doctor before send. Every conversation is timestamped and exportable for regulators. Compliance stops being a thing you do on Sunday night.
Your doctor, your front desk, your nurses stay yours. We just stop the chaos around them.
The platform, retrained for aesthetic.
AFP runs a live multilingual AI front desk in Bali today, in the property vertical, serving Russian, English and Indonesian guests in one inbox. The same core drops into an aesthetic clinic with the vocabulary swapped and the DM-to-deposit, recall and consent modules layered on top.
production in Bali
One AI core. Aesthetic vertical is open now.
We built the AFP platform with a Bali property management company. It serves Russian, English and Indonesian guests in a single inbox. The multilingual inquiry engine, the calendar hold, the deposit links and the post-visit follow-up are all production-tested. The aesthetic build retrains the vocabulary. It adds the DM-to-deposit nurture, the per-procedure recall windows and the POJK-aligned consent flow.
- ✓Multilingual inquiry engine on WhatsApp, Instagram and TikTok DMs, unified into one client thread.
- ✓Client-to-treatment pipeline from first DM to deposit paid to calendar slot held, in the client's currency.
- ✓Doctor stays the gatekeeper. The AI never makes medical claims, never promises results, never auto-generates before-and-after photos.
- ✓Recall engine that learns from your Botox, filler, laser and veneer dosage history. 22 to 68 percent retention lift on the base.
- ✓Aftercare engine: 24-hour, one-week and one-month nudges, complication flagging, sentiment-routed review asks.
Three founding aesthetic clinics in Bali get setup at design-partner pricing, with the first three months at cost. Be one of them.
Marketing & recall on autopilot.
High-ticket clients need a steady flow of inbound. Inbound needs compliance-safe content and recall week after week, in the languages your clients actually speak. We hand most of that engine to the AI so your team can focus on the treatments.
Instagram & TikTok content engine
From the photos and short clips your team already takes, the AI puts out around 30 posts a month. Captions in your clinic's voice, hashtags tuned for Bali aesthetic tourism, scheduled across Instagram, TikTok and Facebook. Compliance disclaimers added automatically so HSA and TikTok don't bury you.
- Captions in EN, ID, RU, JP, KO
- Doctor intros, treatment FAQs, consented case stories
- Auto-post, or a queue you approve in two minutes
Reels & short-form video
Dump raw phone footage from the clinic into a folder. The AI cuts it into vertical reels with hooks, subtitles and music, ready to publish. This is the format pulling the most inbound for Bali aesthetic clinics right now, especially from the Russian and Australian markets.
- Built from raw clips, phone or studio
- Subtitles burned in automatically per language
- No "dramatic transformation" language. TikTok-safe.
DMs & comments on every platform
Instagram and TikTok DMs land in the same AI front desk that runs your WhatsApp. One trained agent, every inbox. Comments get a personal reply within minutes. Real leads get pushed straight to your client success team with the chat history attached.
- IG, TikTok, FB and WhatsApp on one brain
- Tire-kicker DMs filtered, hot leads escalated
- Real consults booked straight into the calendar
Google reviews & review-recovery drafts
Every new review on Google, Facebook or Tripadvisor lands with a draft reply ready in your tone of voice and the right language. Your doctor approves it in one click. The angry ones get answered fast, with a recovery offer ready to send.
- Written in your voice, not a template
- Sensitive ones flagged for a practitioner first
- Recovery offers ready to send for one-star reviews
Recall & rebook engine
Past clients, anniversaries of their last treatment, recommended next-step packages. The AI segments them and sequences the WhatsApp messages for you. Botox at 5.2 months, fillers at 9, veneer touch-up at 12. The campaigns pull from the same database that runs your front desk.
- Per-procedure cadence: Botox 5.2mo, fillers 9mo, veneers 12mo
- Triggers itself on the right day
- Tells you exactly how many sessions it brought back
Pricing & package intelligence
The AI watches your booking patterns, your local comp set, your own occupancy and which treatments are converting. Once a week it surfaces specific suggestions: a glow package to test, a price to lift, a slow Tuesday to fill. You still hit Apply yourself. You just stop guessing.
- Inputs from your booking and comp data
- Recommendations per treatment, per week
- Apply with one click straight to your price list
Same brain on every channel, so your clinic stays top of mind without anyone scheduling a single post.
Honest numbers, not "let's get on a call to discuss".
These ranges cover most Bali aesthetic clinic owners we talk to. Final number depends on integrations, languages and team size. Walk into the audit already knowing roughly what you'd pay.
We're onboarding a limited number of founding partners this quarter. Founding slots get reduced setup. Once the slots are filled, pricing returns to standard.
Single module
+ $300–400 / month
Pick one of the three pillars to start, usually the DM-to-deposit front desk across WhatsApp and Instagram. We scope and ship in 3 to 4 weeks, then keep tuning it month after month.
Clinic partnership
+ $500–700 / month
The full three-pillar stack live in your clinic: DM-to-deposit nurture, recall window engine, aftercare and review protection, plus doctor briefs and owner reports. Embedded monthly.
Founding partner
first 3 months at cost
Be one of the first three aesthetic clinics in Bali on AFP. Design-partner pricing on the build, founding-partner rate on the retainer for year one, and a direct line to Sami on the engineering. Three slots, opens June 1.
All prices in USD, before tax. Setup billed in two tranches (50% / 50%). Monthly cancellable with 30 days' notice.
Questions we get every week.
How long until we go live?
Three to four weeks for a single module from kick-off to first DM answered in production. Six to eight weeks for the full three-pillar build with calendar, deposit links, nurture sequences, recall windows and aftercare wired in.
Will the AI give medical or treatment advice to clients?
No. The AI handles inquiry, pricing, scheduling, nurture and admin. Anything clinical including symptom questions, treatment plans, post-treatment medical issues gets flagged for your doctor with the full chat history attached. The doctor stays the gatekeeper. Drafts are reviewed before any clinical reply sends.
What about Indonesian photo consent (POJK) and Singapore ad rules (HSA)?
Photo consent capture is built into the inquiry flow. Before any before-and-after image is shared, the client signs digitally and the AI stores a timestamped audit log. Captions are auto-scrubbed of language regulators don't like ("permanent", "dramatic", "guaranteed"). The AI never auto-generates before-and-after content. Your audit log is exportable any day a regulator asks.
Does it integrate with my existing booking software?
Google Calendar, Cal.com, Fresha, Vagaro, Mindbody, Booksy and most standard scheduling tools are already wired. Aesthetic Record, MangoMint and Boulevard scoping is straightforward. If yours is missing, we add it during scoping.
Is client data safe? What about Indonesian privacy law?
The WhatsApp number, the conversation history, the database, everything sits in accounts you own. We respect Indonesian personal data law (UU PDP), don't share data with third parties, and the AI is configured to never store sensitive treatment information in plain text. We brief your team on the right boundaries during onboarding.
What languages does it speak?
Indonesian, English, Russian, Japanese, Korean out of the box. French, Mandarin, German on request. Each client gets answered in the language they wrote in, with doctor names and treatment terms localised correctly (контурная пластика for Russian, 美白针 for Chinese, and so on).
Do you have a live aesthetic clinic case study?
Aesthetic is a new vertical for us this quarter, which is exactly why we are taking on three founding-partner clinics at 50% off setup. The AFP platform itself is live in Bali today in the property vertical, serving Russian, English and Indonesian guests in one multilingual inbox. The AI core, the inquiry engine, the booking pipeline, the deposit flow and the post-visit follow-up are all production-tested. The aesthetic build retrains the vocabulary, adds the DM nurture, the rebook engine and the photo-consent capture flow (Indonesia POJK / Singapore HSA aligned). Your clinic becomes the case study we show the next ten.
What if my staff don't speak English?
The dashboard runs in English. Silmi handles training and ongoing support in Bahasa Indonesia for your team directly, in person at your clinic if you're in Canggu, Seminyak or Uluwatu.
The two people you'll actually be working with.
We're not selling you software. We sit inside your clinic every month, tuning the AI as your doctors, treatments and client mix keep changing. The first build ships in weeks; the partnership is what makes the rest worth doing.
Sami Ouaguenouni
Founder · AI Strategy & Engineering
Belgian, based in Bali. Runs every engagement himself, from the first discovery call through scoping and the build. 10+ businesses launched across four continents. Speaks French and English, working on his Indonesian.
Silmi Alifia Nabila
Founder AFP Indonesia · Client Success
Also based in Bali. She's the person you'll be messaging week to week for onboarding, training and anything that needs a human on the ground. Bahasa Indonesia and English, with hands-on time at your clinic.
Embedded, not contracted.
We don't drop code and disappear. We're inside your front desk every month, tuning prompts, fixing what drifts and shipping the next iteration before you have to ask.
Built in Bali.
Same time zone as you. Same internet outages too. We know which booking tools actually work here, what Russian clients ask for veneers, and how an Australian Botox inquiry differs from a Korean laser one.
Aesthetic is a deliberate vertical for us.
WhatsApp, Instagram, TikTok DMs, deposit links, rebook windows, aftercare flows, photo consent capture (Indonesia POJK), regulator-safe content (Singapore HSA). All wired on a platform already serving multilingual clients in Bali.
Founder-led, no middlemen.
Sami runs every engagement himself. There's no account manager between you and the person actually building it. No ticket queue either.
We shadow your DMs.
Five working days, we sit on your Instagram DMs and WhatsApp inbox. We map where tire-kickers eat your hours, where high-ticket leads go quiet, which recall windows you are missing, and how much the ghosting actually costs you in dollars per month. Free. We send the written report. You decide. No deck, no call, no follow-up sequence.